Select your appropriate renewal category:
Employers will receive renewal materials 75 days prior to your renewal date, including:
Note: Return the renewal rate sheet in your renewal materials no later than the due date indicated on the cover letter. This will ensure a correct billing statement and correct SBC information is mailed to your insured employees. If this form is not returned by the indicated date, we will renew your group with the renewal plan as indicated on the renewal rate sheet and the billing will reflect those renewal rates. SBCs reflecting the renewal plan will be mailed 30 days prior to the renewal date to the covered subscribers.
Your account manager can help if you need to make any changes to your plan or contract at renewal time. If you elect to change your benefit plan design, all plan changes need to be requested and approved prior to your renewal or anniversary date.
Benefit upgrades are subject to review and approval.
If you need to change any of your contract provisions, contact your Account Manager. Any approved changes become effective on the first of the month following the date we receive the request. All requests are subject to approval, such as:
If your group has any ownership or business structure changes – such as mergers or acquisitions – notify your Account Manager immediately. Certain changes may require additional forms to be completed for our records.
You are responsible for notifying us within 10 days of a change in legal status, business expansion or dissolution, merger, buyout or other significant business changes. You must also notify us at least 90 days before additional employee segments are added as they are subject to our approval.