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Need a ride to your appointment? No problem!

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Lyft rides are currently available to Individual & Family plan members

Not only is preventive care important, but so is getting to that care. The health plan works together with Lyft to offer our Individual and family plan members free rides to health-related appointments. This includes appointments with your primary care provider, specialists, physical therapy and even picking up a prescription at the pharmacy.

Individual and family plan members have unlimited rides per plan year.

To get started, call our Customer Care Center between 8 am and 4:30 pm Monday-Friday at:

  • Individual and Marketplace plan members call: 1-800-230-7555 (TTY: 711)

Lyft is taking extra health and safety precautions. Please review their guidelines regarding their COVID-19 and overall safety protocols before scheduling. Lyft rides subject to driver availability.

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Need assistance with setting up the app?

Still need to use Lyft for non-medical rides?

You can still use your Lyft account for regular rides. If you are scheduling a non-medical Lyft ride, be sure to select the rides that do not display "free" with Prevea360 Health Plan Lyft Pass.